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What happens if I forget my password?
When will I be charged for my order?
My shoes are out of stock, do I get a refund?
How do I change my order?
How can I pay for my order?
Can I pay with American Express?
Do you charge for delivery?
How long does delivery take?
Can I nominate a date or time for delivery?
What if I am unavailable when the courier tries to deliver?
What happens if I don't receive my order on time?
Can I return to store?
What is your returns policy?
How much does it cost to return goods?
How do I return an item when I have paid extra for the returns label?
I believe my goods to be faulty, what should I do?
What do I do if I have lost my returns note?
Can I exchange for a different item?
How will I be refunded?
How long before the refund shows on my account?
Why have I been refunded when I asked for an exchange?
What is the IMBox treatment?
Can I still return an item that was IMBoxed?
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